Enterprise Active Directory, mission-critical email Exchange upgrade & optimisation
History
Client since 2001 – support 02/01 to 03/07
Challenge
Re-designed corporate Exchange and Active Directory base infrastructure, including re-orientation of critical application and data servers. Perform a major office re-location where the business moved from 90% of staff to a dedicated building floor. To support of a wide variety of hardware and software platforms on a diverse LAN, with WAN connectivity to national and international offices.
Solution
Tangelo’s enterprise upgrade and relocation solution reconciled technology, information and IT processes, security, communications, CAT5 cabling, and electrics requirements to deliver a successful multi-site end-to-end infrastructure upgrade involving remote access and multiple critical line-of-business systems.
Tangelo Role
Tangelo provided consultants for 6 months with broad experience in completing projects to cover all aspects of the solution. During the entire engagement, Tangelo also provided support engineers to the client.
Services
- Network and IT Systems Infrastructure – Design
- Network and IT Systems Infrastructure – Change Implementation
- IT Planning & Management – Project
- System and User Support – Call Managed
- Proactive Maintenance
- Proactive Monitoring